1.How much is shipping?

All Our shipping is FREE unless stated!

2.How fast is your dispatch time?

Within 48 hours. www.ghdandugg.com are highly strict in our dispatch times

3.Are the items in stock?

All products on www.ghdandugg.com are in stock and ready to ship within 48 hours. We know how it feels to be interested in a product and upon purchase it is out of stock. That is why we only display goods on our website that are IN STOCK.

4.How safe is this website regarding personal information?

www.ghdandugg.com has the state of the art ENCRYPTION server to make sure your details remain safe, confidential and private.

5.What payment methods do you accept?

Visa, Mastercard, American Express, Paypal

6.How long is the GHD Warranty?

All our GHD range comes with 2 year warranty. Most retailers appoint you to GHD if there is a fault in your GHD but we understand how long it takes to FIX! So we offer a replacement GHD (BRAND NEW) if you encounter any fault.

7.How do I track my order?

Most orders can be tracked by going to http://www.parcelforce.com/.Once you make orders here,you will get an email noticing Order confirmation with tracking number together.And tracking numbers could be trackable online in 36hours later.Please contact us via email if you need further tracking assistance.

8.What about delivery time?

For packages shipping,all orders may take a bout 5-7 working days delivery time to your door and also trackable online any time.